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Fareham-based IT company marks prestigious listing

By Natalie Richmond

STAFF from Fareham-based Matrix IT are celebrating after the company was listed as the number one Managed Service Provider for Hampshire; this achievement being announced in the 2024 Channel Futures MSP 501 rankings that were released recently.

The prestigious listing honours the global giants of the technology industry, ranking companies based on their growth, profitability, and innovation. Following what was described as one of the most “competitive years in the survey’s history”, Matrix IT overcame stiff competition to be named the top provider in Hampshire and further came fifth overall in the UK.

The ranking of applicants uses a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue, and operational efficiency, Channel Futures commended Matrix IT for its significant growth as a company, its profitability and finally their innovation.

The Managed Service Provider has enjoyed a prosperous year to date despite some changes; which includes moving into their new 3,800 square foot headquarters at Main Barn (based on the Cams Hall Estate) and also increasing their team of qualified staff.

According to their website the company has completed over 280 projects and supports over 3566 users with technical needs; whilst further having more than a thousand cups of coffee with customers. This include people from Dorset, Wiltshire, Sussex and Hampshire.

The company prides itself on excellent customer retention and this is underpinned by their high standard of customer service; as well as their ISO certifications. These are listed as; ISO 9001; which demonstrates their commitment to delivering the highest quality services to their clients, ISO 27001; which demonstrates their commitment to Information security and their recently awarded LOCS:23 certification; targeted specifically at the legal sector, which ensures client data is protected to the highest standard.

Matrix also recently announced their retained partnerships with high profile names such as Portsmouth FC, United Services Rugby, Havant Rugby, Hampshire Cricket, Fareham Town FC and Stubbington FC; alongside strengthening its ties to the armed forces by signing the Armed Forces Covenant.

Matt Faulkner, Managing Director of Matrix IT, said: “We are incredibly honoured to be recognised as the number one Managed Service Provider in Hampshire as well as one of one of the top five in the UK. This achievement is a testament to the hard work and dedication of our entire team. Our commitment to delivering exceptional service and innovative solutions for our clients remains our top priority.

“This accolade reflects our continuous efforts to excel and grow in a highly competitive industry and we couldn’t be more thrilled. The 2024 MSP 501 list is based on confidential data collected and analysed by the Channel Futures research and editorial teams. Data was collected online from February to May 2024.”

Dave Raffo, MSP editor and MSP 501 project manager said: “The 2024 Channel Futures MSP 501 winners survived a challenging market and emerged as the highest performing and most innovative IT providers in the industry today. The most impressive thing about the MSP 501 winners is they deliver for their customers every day. These are the most innovative, driven, and successful MSPs in a fiercely competitive industry.”

Readers can explore more information on Matrix IT by visiting https://mtxit.com/ including examples of their work and contact detail.

PICTURED BY MATRIX IT: Kev Penny, Louise Gascoigne, Matt Faulkner, Steve Carnell and Nic Cronin (left to right) stand for photo at Fareham headquarters.