Pathways to work through Citizens Advice scheme

9 December 20219 December 2021 Robin Young

JOBHUNTERS aged 50 and over in the Fareham and Gosport areas are being offered free places on an employability skills course run by Citizens Advice. The Pathways Project is a 12-week programme for people currently out of work. It will develop digital and employability skills and aims to provide the confidence needed for modern employment and active job searching.

The course is delivered at Gosport’s Discovery Centre in the Solent Room as well at the nearby Citizens Advice office in Martin Snape House. The programme will include specific training, developing skills in areas such as using the internet, competence in the use of a Customer Relationship Management system, and use of digital contact platforms such as web chat and email.

According to Citizens Advice Operations Manager Tom Wright: “Pathways aims to increase participants’ digital skills and is aimed at those who are looking to build a CV more suitable to the modern workplace. We also cover communication skills, including dealing with aggression and mental health, and completing a Dealing with Difficult Situations course. The programme will consist of virtual and face to face training, ensuring that all training is Covid secure, as well as self-study to complete individually.

“The programme is flexible, and we can create a tailored course based on the needs of individual participants. All participants will be supported by our training development officer and the wider office team. There will be time to complete any additional training to achieve an optional Citizens Advice Certificate of Competence.”

“There will also be support in CV writing and interview skills as well as tips and assistance with job searching online. Pathways is run by Citizens Advice Gosport and part-funded by the European Social Fund There is no cost to the participant to complete this course.”

“The course is completely free and we have seen really good results with participants so far. This is an excellent opportunity for people in Gosport and Fareham.”

More details available from opsmanager@gosport.cabnet.org.uk.

PICTURED: The Citizens Advice office in Martin Snape House, Gosport, HQ for the Pathways Project. Photograph courtesy of CAB. See also https://www.gosportcab.org.uk/

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